Privacy Policy

1. Information We Collect

To provide you with our exceptional home decor shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Billing address and payment method details (processed securely through our payment partners)
• Account Information: Username, password, and preferences for registered users

Technical Information

• Device Data: IP address, browser type, device type, and operating system
• Usage Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: General geographic location to provide relevant shipping options and pricing

Communication Data

• Customer service inquiries and correspondence
• Product reviews and feedback
• Newsletter subscriptions and marketing preferences

2. How We Use Your Information

We use your information to enhance your shopping experience while maintaining the highest standards of privacy:

• Order Fulfillment: Process purchases, arrange shipping, and provide order updates
• Customer Service: Respond to inquiries and provide personalized support
• Personalization: Recommend products that match your aesthetic preferences and browsing history
• Security: Protect against fraud and unauthorized transactions
• Improvement: Enhance our website functionality and product offerings
• Communication: Send order confirmations, shipping notifications, and (with consent) marketing communications

3. Data Sharing and Disclosure

We value your trust and only share your information under the following circumstances:

Service Providers

• Payment Processors: Visa, MasterCard, JCB, and PayPal for secure transaction processing
• Shipping Partners: Logistics companies to deliver your home decor items worldwide
• Technical Support: IT service providers for website maintenance and security

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure the safety of our customers and business.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As a global home decor retailer serving customers worldwide (excluding certain remote areas and parts of Asia), your data may be processed in countries outside your residence. We ensure all international data transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

5. Data Storage and Security

We implement comprehensive security measures that reflect our commitment to excellence:

• Encryption: Industry-standard SSL encryption for all data transmissions
• Secure Storage: Protected servers with limited access controls
• Payment Security: PCI-DSS compliant payment processing
• Regular Audits: Ongoing security assessments and updates
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law

6. Your Rights and Choices

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a machine-readable format
• Restriction: Limit how we use your personal information

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Help us understand how visitors interact with our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

Your Cookie Choices

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality.

Third-Party Tracking

We may use analytics services to understand customer behavior and improve our offerings. These services are governed by their own privacy policies.

8. Children’s Privacy

While we offer Kids Wallpaper collections, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered users.

10. Contact Us

Just as we carefully select each piece in our collection to bring elegance and artistic expression to your living space, we handle your personal information with the same commitment to excellence and attention to detail.